
To access a shared mailbox, you must have the administrator's Send As, Send On behalf, or Full Access rights. Part 2: Various Solutions to solve the issue of shared mailbox not showing in OutlookĪ shared mailbox, unlike user mailboxes, does not have a login or password. It would be best if you got your Shared Mailbox to appear in Outlook with a little tinkering. If you are experiencing trouble accessing a Shared Mailbox, check with your Administrator to ensure that it is correctly configured and that you have the appropriate rights. Another option is that the user needs more adequate access to the Shared Mailbox. One possible explanation is that the Shared Mailbox was not correctly set up. Several variables can contribute to this. However, Shared Mailboxes are not always accessible in Outlook. Shared Mailboxes are an excellent approach to allowing people to access the same mailbox. Now when you click on the From option, you will see the email address of the shared mailbox listed.04 Bonus: Restore The Lost Outlook Emails Part 1: Why is the Shared Mailbox not visible in Outlook?.Enter in the name of the email address you would like to send from and then click on OK.Click on the From option and then click on Other E-mail Address.




Click on the Account Settings button and select Account Settings.Open Outlook and click on the File tab in the upper-left hand corner.Accessing Shared Mailboxes in Outlook 2016 or 2019 These instructions were created in Outlook 2016, but may also be used for Outlook 2019. The shared mailbox is mapped into the Outlook application, not to your email account. If you switch to a different computer, you will need to follow this process again. The following instructions will assist you in mapping a shared mailbox into Outlook 2016 or 2019.
